UG Score Privacy Policy
This Privacy Policy explains how UG Score collects, uses, stores, shares, and protects information in the cricket scoring, match management, player information, team information, tournament information, ranking, analytics, and public sports information services we provide.
1. Information We Collect
We may collect account information such as your name, email address, phone number, organization, role, team relationship, and profile information. We may also collect match information, player and team statistics, tournament records, scoring events, event logs, device type, browser or app version, country or region, analytics data, crash reports, notification activity, and support messages.
2. Why We Use Information
We use information to create and maintain user accounts, authenticate users, operate scoring workflows, manage tournaments and matches, provide live or historical cricket data, personalize the app experience, send notifications, support users, improve product reliability, and meet legal or operational requirements.
3. Public and Team Information
Some data such as public team pages, player profiles, match summaries, standings, scoring records, rankings, and tournament records may be visible to other app users, depending on the role and permissions assigned to each user account.
4. Sharing With Service Providers
We may share information with trusted service providers such as Firebase, cloud hosting, analytics, notification, storage, and support vendors that help us operate the app securely and reliably. We do not sell personal information.
5. Security
We use reasonable administrative, technical, and organizational safeguards to protect information. No service is perfectly secure, and we cannot guarantee protection against all unauthorized access, loss, or misuse.
6. Children and Minors
Users under the age of 13, or under the age required by local law, should not provide personal information without suitable parental or guardian consent. We do not knowingly collect or intentionally market to children without appropriate consent.
7. User Rights and Requests
You may request access to your account data, correction of inaccurate data, deletion of your account information, or a description of the information we hold by contacting the UG Score administrator at info@ugscore.com.
8. Retention and Updates
We retain information only as long as needed for service operation, support, legal compliance, audit, record integrity, and safety obligations. We may update this policy over time; continued use of the app after changes means you accept the revised policy.